QMS CRM
QMS CRM is our customer relationship module which provides powerful features as
a standalone or integrated into QMS suite. Through this module users are able to
keep detailed information regarding customer accounts as well as potential client
information. Using a two tier system users are able to create a customer detail record
in the system, this will not be available to other modules until this record is
confirmed as a customer. Utilising this method allows users to compile databases of
potential clients and utilize this information in marketing runs, utilising the emailing
and SMS functionality found in the system. The CRM module also offers a flexible follow
up system that allows you to enter details regarding client communication for future
reference, including the attachment of documents and files. A debit collection utility
is also available allowing the monitoring of dues to be collected, including reminders
and alerts, as well as colour coded classification.